Terms of Service

1. Acceptance of Terms

By accessing and using Everest Canopy's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all business-to-business transactions, product purchases, and services provided by Everest Canopy.

If you do not agree with any part of these terms, you must discontinue use of our services immediately.

2. Business Relationship

Everest Canopy operates exclusively as a B2B manufacturer and supplier of custom canopy tent frames and printed canopy tents. Our services are intended for businesses including advertising equipment suppliers, event planners, promotional companies, and wholesale distributors.

3. Product Orders and Customization

All product specifications, including dimensions, materials, and customization details, must be confirmed in writing before production begins. Custom printing services are available only for complete tent products, not for frame-only orders.

Once production has commenced, changes to specifications may incur additional fees and extended delivery times. Customers are responsible for providing accurate artwork and design files that meet our technical requirements.

Minimum order quantities may apply depending on product type and customization requirements.

4. Pricing and Payment

All prices are quoted in US Dollars and are subject to change without notice until a formal purchase order is confirmed. Prices do not include shipping, customs duties, taxes, or other applicable fees unless explicitly stated.

Payment terms will be specified in each purchase agreement. Standard payment methods include wire transfer and letter of credit. A deposit may be required before production begins for new customers or large orders.

Late payments may result in suspension of services and may incur additional fees as specified in the purchase agreement.

5. Delivery and Shipping

Delivery timeframes are estimates only and begin from the date of order confirmation and receipt of all required materials and payments. While we strive to meet all delivery commitments, Everest Canopy is not liable for delays caused by circumstances beyond our reasonable control.

Risk of loss and title for products pass to the buyer upon delivery to the carrier. Customers are responsible for arranging appropriate insurance coverage for shipments.

Import duties, customs clearance, and local delivery are the responsibility of the customer unless otherwise agreed in writing.

6. Quality Assurance and Inspection

All products undergo quality inspection before shipment. Customers have the right to arrange third-party inspection at their own expense prior to shipment, provided reasonable notice is given.

Claims for defects or non-conformity must be made in writing within 7 days of receipt of goods, accompanied by photographic evidence and detailed description of the issue.

7. Warranty and Returns

Everest Canopy warrants that products will be free from defects in materials and workmanship under normal use for a period specified in the purchase agreement. This warranty does not cover damage resulting from misuse, improper assembly, normal wear and tear, or unauthorized modifications.

Custom-printed products cannot be returned unless there is a manufacturing defect or error on our part. Non-customized products may be eligible for return within specified timeframes, subject to restocking fees.

Our liability under this warranty is limited to repair, replacement, or refund of the defective products at our discretion.

8. Intellectual Property

Customers retain all rights to their brand names, logos, and artwork provided for customization. By submitting designs for printing, customers warrant that they have all necessary rights and permissions to use such materials.

Customers agree to indemnify Everest Canopy against any claims of intellectual property infringement arising from the use of customer-provided designs and materials.

All product designs, technical specifications, and manufacturing processes developed by Everest Canopy remain our exclusive property.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the business relationship. This includes pricing information, technical specifications, customer lists, and business strategies.

Confidential information may only be disclosed as required by law or with prior written consent from the disclosing party.

10. Limitation of Liability

Everest Canopy's total liability for any claim arising from or related to products or services shall not exceed the purchase price paid for the specific products giving rise to the claim.

We are not liable for indirect, incidental, consequential, or special damages including lost profits, business interruption, or loss of business opportunity.

11. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, government actions, labor disputes, pandemics, or supply chain disruptions. In such events, affected obligations will be suspended for the duration of the force majeure condition.

12. Governing Law and Disputes

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these terms or related transactions shall first be resolved through good faith negotiations.

If negotiations fail, disputes shall be submitted to arbitration in accordance with international commercial arbitration rules, with the arbitration location to be mutually agreed upon.

13. Modifications to Terms

Everest Canopy reserves the right to modify these Terms of Service at any time. Updated terms will be posted on our website with the revision date clearly indicated.

Continued use of our services after modifications constitutes acceptance of the updated terms. For existing orders, the terms in effect at the time of order placement shall apply.

14. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Entire Agreement

These Terms of Service, together with any purchase orders, quotations, and written agreements, constitute the entire agreement between the parties regarding the subject matter herein and supersede all prior understandings and agreements, whether written or oral.