Privacy Policy
Everest Canopy is committed to protecting your privacy and ensuring the security of your personal information
Introduction
Everest Canopy ("we," "us," or "our") respects the privacy of our business partners, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or conduct business with us.
As a B2B manufacturer specializing in custom canopy tents and frames, we primarily interact with business entities, including advertising equipment suppliers, event planners, promotional companies, and other commercial organizations. This policy applies to all personal and business information we collect through our website, email communications, and business transactions.
Information We Collect
Business Contact Information
- • Company name and business registration details
- • Contact person's name, job title, and department
- • Business email address and phone number
- • Business mailing address and shipping address
Transaction and Order Information
- • Purchase orders, quotations, and invoices
- • Product specifications and customization requirements
- • Payment information and transaction history
- • Shipping and delivery records
- • Communication records related to orders
Technical and Usage Data
- • IP address, browser type, and device information
- • Pages visited, time spent, and navigation patterns
- • Referral sources and search queries
- • Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following business purposes:
Order Processing
Fulfilling orders, processing payments, arranging shipping, and providing customer support
Business Communication
Responding to inquiries, providing quotations, and maintaining business relationships
Product Development
Improving our products and services based on customer feedback and market trends
Marketing Activities
Sending promotional materials, product updates, and industry news (with consent)
Legal Compliance
Meeting regulatory requirements, tax obligations, and export/import documentation
Website Analytics
Analyzing website performance and user behavior to enhance user experience
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information with:
All third parties are contractually obligated to protect your information and use it only for specified purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- • Secure SSL/TLS encryption for data transmission
- • Restricted access to personal information on a need-to-know basis
- • Regular security assessments and updates
- • Employee training on data protection and confidentiality
- • Secure storage systems with backup and recovery procedures
Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
International Data Transfers
As a global B2B manufacturer headquartered in Foshan, Guangdong, China, we serve clients in over 60 countries. Your information may be transferred to, stored, and processed in China or other countries where we or our service providers operate.
We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:
- • Standard contractual clauses approved by relevant authorities
- • Adequacy decisions recognizing equivalent data protection standards
- • Binding corporate rules for intra-group transfers
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- Active Business Relationships: Duration of the relationship plus applicable statute of limitations
- Transaction Records: Minimum 7 years for tax and accounting purposes
- Marketing Data: Until you withdraw consent or opt-out
- Website Analytics: Typically 26 months or as configured
Your Rights
Depending on your location and applicable laws, you may have the following rights:
Access
Request a copy of the personal information we hold about you
Correction
Request correction of inaccurate or incomplete information
Deletion
Request deletion of your information (subject to legal obligations)
Restriction
Request restriction of processing in certain circumstances
Portability
Receive your data in a structured, machine-readable format
Object
Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, please contact us at info@everestcanopy.com. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Types of cookies we use include:
Essential Cookies
Required for website functionality, security, and session management
Analytics Cookies
Help us understand how visitors interact with our website (e.g., Google Analytics)
Functional Cookies
Remember your preferences and settings for improved user experience
Marketing Cookies
Track your activity to deliver relevant advertisements (with consent)
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites, including social media platforms, payment processors, or partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for business-to-business transactions and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes by:
- • Posting the updated policy on our website with a new "Last Updated" date
- • Sending email notifications to registered business contacts
- • Displaying a prominent notice on our website homepage
Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: info@everestcanopy.com
We are committed to resolving your privacy concerns promptly and transparently. For urgent matters, please mark your communication as "URGENT - Privacy Request."